Extensis Portfolio

Easy to use and intuitive interface: Many users have praised Extensis Portfolio for its user-friendly and intuitive interface. They find it easy to navigate and mention that it doesn't overwhelm them with complexity, allowing them to focus on their tasks. Some reviewers even mention that the interface boosts their confidence in using the software effectively.

Wide range of features: Several reviewers appreciate the various features offered by Extensis Portfolio. These include asset library, customizable branding, metadata management, reporting/analytics, file conversion, search/filter, workflow management, asset sharing, and asset categorization. Users find these features valuable for managing and organizing their digital assets efficiently.

Responsive customer support: A notable number of users had positive experiences with Extensis Portfolio's customer support team. They found them professional, responsive, and helpful when resolving any queries or issues they encountered while using the software. This level of support contributes to a positive overall experience for many users.

Search Feature Frustrating: Several users have found the search feature to be frustrating as there is no way to search within results, making it difficult to find specific assets efficiently.

Limited Customization Options: Many users have expressed their dissatisfaction with the limited customization options available in the software. They feel that the current options do not allow them to tailor the program according to their specific needs and preferences.

Difficulties with Mac Compatibility: Some users have mentioned difficulties when running the software on a Mac compared to Windows. This has caused hindrances in their workflow and they would prefer a smoother experience across different operating systems.

Users have made several recommendations based on their experience with Extensis Portfolio, including:

• Organize assets and configure the product correctly: Reviewers highlight the importance of organizing assets ahead of time and configuring the product correctly from the start. They suggest having a Digital Asset Management (DAM) plan in place, working with the IT department, and deciding on folder structure, naming conventions, keywords, and metadata requirements beforehand. This ensures smooth asset management and maximizes performance.

• Take advantage of features and consult customer service: Users highly recommend exploring Extensis Portfolio for asset management needs. They suggest taking advantage of features like the auto keywording feature and the great keyword search that pulls in metadata for easy searching. They also emphasize the usefulness of customer service and consulting services, especially for small businesses.

• Consider individual needs and explore other options: Users advise doing research to find the best fit for individual needs, considering factors such as the number of assets, users, and performance expectations. While Extensis Portfolio is praised as a great organization tool that eliminates excessive emails and file transferring, some users recommend looking at other options for individual users. They specifically mention improving the web-based DAM for sharing assets.

Overall, users recommend investing time in organizing assets, configuring the product correctly, taking advantage of features like auto keywording and keyword search, considering individual needs, exploring customer service options, and conducting thorough research before making a decision.